First and foremost, we wish to extend our very best wishes to all of our clients, customers, colleagues and their families during these uncertain times, many of whom will be friends and associates of ours for many years and in some cases for generations. To our farmers and producers who are absolutely crucial to feeding our nation, we thank you for your ongoing efforts and we are determined to continue to help you and all of our clients as we have for nearly 130 years. As the Coronavirus situation develops, Lodge & Thomas wish to keep you updated to advise you of our actions and procedures as we continue to provide our services whilst also doing everything we can to protect the health of our colleagues, clients and their families.

Our Lemon Street office remains open but in a different way. We have changed our working practices to ensure that appropriate social distancing and sanitising measures are in place. All face to face meetings must be by prior appointment, and where they do occur all parties must observe at least the minimum 2 metre distancing between individuals (one 1 metre PLUS a mask) in line with Government and medical advice, with further use of PPE where required.

We would therefore ask that no one attend our office in Lemon Street without a prior appointment. However, please feel free to telephone or email us.

We remain open for business whilst of course observing Government Guidelines. Following the Government announcement on 2nd November, property viewings for sales and lettings purposes can now resume. Social distancing and sanitising rules will apply, and viewings must be STRICTLY by prior appointment with the Agents. Our sales negotiators and lettings agents can advise you further on matters, as these will vary from property to property.

Where other meetings are required, these will also need to be strictly by appointment and observing distancing measures to every possible extent.

Our Accounts Department remains operational for transferring funds, rent collections, etc.

Our PROFESSIONAL SERVICES DEPARTMENT are operating, including site visits where appropriate and safe to do so.

We would insist that those people who have experienced any symptoms such as fever, shortness of breath, or a dry cough not to attend, as well as anyone who has visited a high risk area abroad in the past 14 days or has come into contact with a positive Coronavirus (Covid-19) case.

We request anyone who is considered to be in the ‘at risk’ category, i.e. the elderly, and anyone with pre-existing or underlying health conditions not to attend.

If you can answer yes to any of the 3 questions below, please DO NOT attend.

Please observe strict adherence to the distancing, hand washing and sanitising guidelines.

We are taking every possible precaution to ensure the safety of our customers and staff.

Truro Sale Room is operating. However, during the second lockdown period only ONLINE sales may take place. Please contact Carl Nielsen or Mel Esdale with all your enquiries regarding valuations and forthcoming sales.

Our entire team would like to thank you sincerely for your ongoing support. Please stay safe, and we wish you and your families and friends good health and good fortune.

If you have any questions, please do not hesitate to telephone or email us.

01872 272722

info@lodgeandthomas.co.uk